My bad experience with Google ReCAPTCHA customer support, I can affirm this would very well apply with anyone whose used Google Cloud Platform and got a nasty automated E-mail threatening to close their account if they don’t reply in a short period of time.
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Google has virtually zero customer support. I can affirm that.
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Google sells their services to web developers and advertisers. Unfortunately, the other customer-facing services did not evolve.
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If you’re not paying, you’re not the customer, you are the product being sold.